by Resume
LOOKING FOR A GOOD FIT (Valleywide)
August 30, 2010 in Jobs, Resumes by Resume
James Piepenburg
7219 West Jenan Drive
Peoria, Arizona 85345
jimp9533@yahoo.com
Cell: 623-330-4675
SALES AND SALES MANAGEMENT
Business Development * Client Relationship Management * Profit Optimization
Results-oriented Regional or Territory Salesman or manager with a proven track record of exceeding sales projections while maintaining positive bottom-line profit. Exceptional customer relationship management using respect, integrity, and the ability to build rapport. Entrepreneurial approach to business development and revenue growth through lead generation and identification of new opportunities. Diverse array of sales management experience across multiple industries ensures ability to gain new product knowledge quickly. Analytical trend identification ensures sales forecasting that motivates and challenges sales teams.
Proficient in the use of MS Office.
PROFESSIONAL EXPERIENCE
05/2008 to Present---- Senior Sales Associate, TECA Roofing Systems Glendale, AZ.
1. Represent and sell various roofing products for use in both residential and commercial accounts.
2. Lead and administer sales presentations to both residential and commercial leads.
3. Provide detailed follow-up and follow-thru.
4. Constant networking of business groups, associations to develop opportunities and keads.
5. Provide “out of the box” marketing programs for all products sold and represented.
6. Train, manage, and motivate sales team to develop a maximum effort.
7. Lead by example by always giving a maximum effort for maximum performance.
05/2007 to 05/2008---Territory Sales Manager, TAE Manufacturing, manufacturer of Alternators & Starters, Tucson, AZ.
1. Oversaw 300+ customer accounts and 1 multi-line rep agency in the Phoenix Metro, Northern Arizona territory, and New Mexico; developed customized product programs to meet each customer’s needs.
2. Created new business opportunities and generated revenue using company-generated leads, networking, cold calling and industry research; educated market to build brand awareness and recognition.
3. Troubleshot and resolved customer or product issues with timely follow-up to maintain a loyal client base; provided excellent client service and a quality product which contributed to a low 3% client attrition rate.
4. Performed trend analysis of performance metrics to keep company competitive and identify opportunities.
5. Developed promotions, giveaways and frequent buyer programs to drive sales volume; achieve record sales in February 2008—the largest in the region—with a 6% increase over previous year.
6. Managed labor, expenses, cost of goods, established production standards and sales forecasts to achieve an 8% increase in profit over 2007 year-to-date in 2008 in the Phoenix market.
7. Performed cost analysis of processes and procedures and identified new vendors which optimized profit margins, increased customer service levels and shortened product delivery times in the Phoenix market.
8. One year contract employment to establish marketing and sales schemes for company.
12/2004 to 05/2007---Territory Sales Manager, Star Distributing / Auto Value Company Stores, Phoenix, AZ.
1. Oversaw sales of 3 Company Store locations with $500K+ per month cumulative volume; managed all personnel aspects of sales force including screening, hiring, training and discipline as needed.
2. Realized sales increases of 4 to 7% over previous year each year due to creative sales promotions which generated brand awareness and drove volume; analyzed KPIs to forecast sales and profit goals.
3. Served as liaison between warehouse management and field sales team in order to expediate customer deliveries and resolve product issues with a sense of urgency.
4. Developed and implemented the Auto Value Paint program.
5. Developed and facilitated technical clinics to build brand awareness and generate customer loyalty.
03/1997 to 12/2004--- National Sales Manager / Special Projects, CAE Manufacturing, A/C Compressors Phoenix, AZ.
1. Hired, trained, and managed representative agencies to promote and sell our products nationwide.
2. Built distributor relationships and improve customer service practices which doubled sales volume the first year.
3. Played integral role in company’s expansion to multiple states by 1999; grew company sales significantly in the first 4 years while maintaining exceptional profit margins.
4. Pioneered new business division in Florida which generated exceptional volume.
5. Organized Trade Show participation, designed booth and coordinated sales rep. schedules to optimize sales opportunities during show.
6. Authored training guides for customer service, sales, and representative agencies.
7. Developed and coordinated sales and marketing strategies for new and existing market development. Authored sales and marketing support materials.
8. Developed technical clinics to build product awareness and generate customer loyalty.
05/1980 to 02/2001---Sales Representative, PSC Distributing-General Parts Inc. / Carquest, Phoenix, AZ.
1. Represented warehouse to sell and promote auto parts to new and existing customers.
2. Pioneered the Sherwin Williams paint program for General Parts/Carquest in Arizona.
3. Assisted in various product promotions to enhance and drive sales.
4. Organized and authored quarterly sales periodical.
5. Organized and administered all Carquest store changeovers.
6. Attended and received various certifications thru advanced clinics of various automotive products.
EDUCATION: BA in Education at Augsburg College, Minneapolis, Minnesota
7219 West Jenan Drive
Peoria, Arizona 85345
jimp9533@yahoo.com
Cell: 623-330-4675
SALES AND SALES MANAGEMENT
Business Development * Client Relationship Management * Profit Optimization
Results-oriented Regional or Territory Salesman or manager with a proven track record of exceeding sales projections while maintaining positive bottom-line profit. Exceptional customer relationship management using respect, integrity, and the ability to build rapport. Entrepreneurial approach to business development and revenue growth through lead generation and identification of new opportunities. Diverse array of sales management experience across multiple industries ensures ability to gain new product knowledge quickly. Analytical trend identification ensures sales forecasting that motivates and challenges sales teams.
Proficient in the use of MS Office.
PROFESSIONAL EXPERIENCE
05/2008 to Present---- Senior Sales Associate, TECA Roofing Systems Glendale, AZ.
1. Represent and sell various roofing products for use in both residential and commercial accounts.
2. Lead and administer sales presentations to both residential and commercial leads.
3. Provide detailed follow-up and follow-thru.
4. Constant networking of business groups, associations to develop opportunities and keads.
5. Provide “out of the box” marketing programs for all products sold and represented.
6. Train, manage, and motivate sales team to develop a maximum effort.
7. Lead by example by always giving a maximum effort for maximum performance.
05/2007 to 05/2008---Territory Sales Manager, TAE Manufacturing, manufacturer of Alternators & Starters, Tucson, AZ.
1. Oversaw 300+ customer accounts and 1 multi-line rep agency in the Phoenix Metro, Northern Arizona territory, and New Mexico; developed customized product programs to meet each customer’s needs.
2. Created new business opportunities and generated revenue using company-generated leads, networking, cold calling and industry research; educated market to build brand awareness and recognition.
3. Troubleshot and resolved customer or product issues with timely follow-up to maintain a loyal client base; provided excellent client service and a quality product which contributed to a low 3% client attrition rate.
4. Performed trend analysis of performance metrics to keep company competitive and identify opportunities.
5. Developed promotions, giveaways and frequent buyer programs to drive sales volume; achieve record sales in February 2008—the largest in the region—with a 6% increase over previous year.
6. Managed labor, expenses, cost of goods, established production standards and sales forecasts to achieve an 8% increase in profit over 2007 year-to-date in 2008 in the Phoenix market.
7. Performed cost analysis of processes and procedures and identified new vendors which optimized profit margins, increased customer service levels and shortened product delivery times in the Phoenix market.
8. One year contract employment to establish marketing and sales schemes for company.
12/2004 to 05/2007---Territory Sales Manager, Star Distributing / Auto Value Company Stores, Phoenix, AZ.
1. Oversaw sales of 3 Company Store locations with $500K+ per month cumulative volume; managed all personnel aspects of sales force including screening, hiring, training and discipline as needed.
2. Realized sales increases of 4 to 7% over previous year each year due to creative sales promotions which generated brand awareness and drove volume; analyzed KPIs to forecast sales and profit goals.
3. Served as liaison between warehouse management and field sales team in order to expediate customer deliveries and resolve product issues with a sense of urgency.
4. Developed and implemented the Auto Value Paint program.
5. Developed and facilitated technical clinics to build brand awareness and generate customer loyalty.
03/1997 to 12/2004--- National Sales Manager / Special Projects, CAE Manufacturing, A/C Compressors Phoenix, AZ.
1. Hired, trained, and managed representative agencies to promote and sell our products nationwide.
2. Built distributor relationships and improve customer service practices which doubled sales volume the first year.
3. Played integral role in company’s expansion to multiple states by 1999; grew company sales significantly in the first 4 years while maintaining exceptional profit margins.
4. Pioneered new business division in Florida which generated exceptional volume.
5. Organized Trade Show participation, designed booth and coordinated sales rep. schedules to optimize sales opportunities during show.
6. Authored training guides for customer service, sales, and representative agencies.
7. Developed and coordinated sales and marketing strategies for new and existing market development. Authored sales and marketing support materials.
8. Developed technical clinics to build product awareness and generate customer loyalty.
05/1980 to 02/2001---Sales Representative, PSC Distributing-General Parts Inc. / Carquest, Phoenix, AZ.
1. Represented warehouse to sell and promote auto parts to new and existing customers.
2. Pioneered the Sherwin Williams paint program for General Parts/Carquest in Arizona.
3. Assisted in various product promotions to enhance and drive sales.
4. Organized and authored quarterly sales periodical.
5. Organized and administered all Carquest store changeovers.
6. Attended and received various certifications thru advanced clinics of various automotive products.
EDUCATION: BA in Education at Augsburg College, Minneapolis, Minnesota
