July 10, 2010 in Jobs, Resumes by Resume
REGISTERED MEDICAL ASSISTANT (25 YEARS OF CUSTOMER SERVICE EXPERIENCE)
National Board Exam through AMT(American Medical Technologist Board, Park Higgins, IL)
MEDICAL TRANSCRIPTIONIST (ALL REPORT FORMATS)WILL WORK AT YOUR OFFICE OR FROM MY HOME OFFICE, FLEXIBLE.
RMA with experience in multiphysician family medical practices and additional healthcare experience in acute and long-term care. Known for dedication to providing premium patient care. Skills include:
— Medical Billing & Coding
— Medical Records Management
— Data Entry and Database Mgmt
--MSOffice Software (Advanced) — Bookkeeping & Filing
— Taking Patient Vitals
— Blood Draws
— Injections — Patient Scheduling
— Patient Education
— HIPAA & JCAHO Knowledge
--- Medi-caid, Medicare, Access Plans
Education
Medical Transcriptionist. At-Home Professions/Weston Distance Learning Date of completion May 2010
Certified Medical Assistant (CMA),MTD Business College, Hayward, CA 6/ 1984, 1985 Board Exam with AMT for Registered Medical Assistant- Present
Hospital Corpsman Third Class Petty Officer, Naval Technical Training Command, Great Lakes, Il 1980
Boise State University, Boise, ID 1 year General Education credit 1977-78
High School Diploma, Cholla High School, Tucson, AZ Diploma 1977
Professional Experience
Program Support Assistant Health Benefits Advisor GS-5 01/09 - 8/09
Northern Arizona VA Health Care System
Bob Stump VA Medical Center
500 N. Hwy 89
Prescott, AZ 86313
(928)445-4860
Eligibility Enrollment office, data entry of financial means tests and eligibility verifications via VISTA.
Patient funds reconciliation using VPFS for deposits and withdrawals, back up for Travel Clerk.
Advising Veterans on their health benefit status, providing resources available.
Medical Assistant/Receptionist 10/08 – 12/08
Harald M. Gutgsell, MD
Advanced Interventional Pain Management
222 S. Summit Ave., Ste. 3
Prescott, AZ 86303
(928)708-9788
Duties include front reception for greeting patients for consultations and procedures for pain management. Obtaining prior authorizations from insurance companies, scheduling, and chart organization. Confirmation phone calls for upcoming appointments. Tracking referrals and faxing and filing for prescription refills. Assistance with back office recovery for patients receiving injections and/or epidurals which consists of vital signs and monitoring patient prior to discharge home.
Unit Secretary, Labor & Delivery Suite 11/01 – 10/07
Northbay Medical Center
1200 B. Gale Wilson Blvd.
Fairfield, CA 94533
(707) 429-3600
Responsible for coordinating patient records and charts for Outpatient visits and Admissions. Transcribing physician orders, billing of labor charges via Cerner program. Research billing inquires from Patient Accounts. Order entry, Phones, filing, and maintaining patient care forms and office supplies. Administrative assistant duties for Assistant Managers: Creating forms, typing and other clerical as needed using Excel and Word. Occasional assignment to Mother/Baby(postpartum), and NICU units as needed. Training of new Unit Clerks. Creation of online MAR forms for ease of transcribing physician orders.
Director of Community Relations 3/01 – 9/01
Summerville at Westwind Gardens
1095 E. Tabor Avenue
Fairfield, CA 94533
(707) 422-1565
46 Unit Assisted Living/Residential Care Facility for the Elderly
Specializing in Alzheimer’s/Dementia Care
Supervisor: Donna Reak, Regional Marketing Director
Admissions and Marketing duties.
SunBridge Care Center for Vallejo 7/99 – 12/01
2200 Tuolumne Street
Vallejo, CA 94589
(707) 644-7401
166 bed LTC SNF
Ward Clerk/Administrative Assistant duties included scheduling appointment services for residents, arranging transportation, escorting patients to and from appointments when Social Services not available, pulling medical records for Kaiser physician review, ordering x-rays, labs, etc as per physician orders. Maintaining supplies and forms at nursing stations. Assisting business office with reception and phones, KRONOS time card system and software maintainence for employees. Exposure to Accounts Payable batch files. Assisting Administrator with typing and creation of various forms for CQI usage. Compilation of CQI results. Assisted many departments with computer related tasks and basic computer training. Admissions/Marketing:
Supervisor: Eileen Becchio, Regional Marketing Director for East Bay Region
Responsible for the intake of patients to the facility, to include marketing acute, assisted living and board & care facilities for possible referrals, to include tours of the facility. Assisting the patients and their families in the transition from an acute care setting or from home to the skilled nursing level. Processing of the admission packet to include insurance verifications and accurate information for A/R billing. Act as liaison between the family and the facility as needed. Other duties to include Weekend Manager.
Student Advisor/Assistant Coordinator 12/98 – 5/99
Student Services Department (Business Closed May 12, 1999)
Samaritan Training Center
490 Merchant Street, Ste. 201
Vacaville, CA 95688
Coleen L. Bingham, Student Services Manager
(707) 451-8751 ext. 103
Duties: Assisted manager with coordinating clinical and field internships for paramedic
students. Counseling paramedic students as needed with regard to internship policies and guidelines.
Data entry of clinical and field daily performance records, (i.e. hours, skills and ACLS
contacts) Preparation of proposal letters for potential field contracts with fire and ambulance services.
Assisted with writing policies and compiling the student services handbook for clinical and field internships. Scheduled and administered final exams for both clinical and field rotations. Responsible for issuing course completion certificates. Other duties included filing, purging of student files for archiving, maintaining supply of state forms for internship, assisting students for preparation of National Registry and State licensing.
Customer Service Representative. 1997-1998
Blue Shield of California
435 6th St.
Woodland, CA 95695-4109
Heidi Shelton, NASCO Customer Service Team Leader
(530) 668-7829
Duties: Handling automated incoming calls, written correspondence regarding status of medical /dental claims, quoting benefits, and eligibility for National group plans. Tracing claims, follow-up on same to include claim adjustments.
Medi-cal Assistance Representative 1/97 – 5/97
Medaphis Hospital Services
10933 Trade Center Drive, Ste. 100
Rancho Cordova, CA 95670
(916) 851-1640
Duties: Assigned to Sutter Solano and John Muir Medical Centers. Reviewed referrals on new patients for medi-cal and/or SSI benefits and other county related services. Duties included providing transportation to and from medi-cal appointments and representing the patient if they could not do so themselves. Assisted patients with paperwork for making applications for same. Worked closely with Patient Accounting offices as to effective dates of medi-cal, etc.
Medical Billing Clerk 6/96 - 1/97
Spectrum Health Care Resources, Inc.
C/O David Grant Medical Center
Third Party Billing
101 Bodin Circle
Travis AFB, CA 94535
Collette Crowley, Office Manager
(707) 437-0528
Duties: Assigned to Third Party Billing/Admissions, screened new patients for possible third party insurance. Medical claims billing to various HMO's and PPO's, electronic preparation of claims, manually sent to insurance companies. ICD-9 and CPT coding. Data entry of new accounts and follow-through of submitted claims. Implemented insurance information collection procedures with outpatient clinics, i.e.: Pharmacy , Radiology, and Nuclear Medicine. Handled Workman Compensation claims and follow-up.
Office Assistant/Receptionist 6/95 – 12/95
Fairfield Nursing & Rehabilitation Center
1255 Travis Blvd
Fairfield, CA 94533, 707-425-0623
Jill Lynn Joe, Office Manager
Duties: Greeting visitors and family members of Residents, answering heavy phones and directing calls. Typing admission medical record face sheets, Resident ID bands, and admission cards, interoffice memos and letters. Created numerous forms for Admin. and Nursing staff. Assisted the Office manager in general filing and front office tasks, training for A/R backup. Responsible for reconciling Petty Cash. Exposure to Medicare/Medi-cal billing and related charge data entry, and ICD9 medical diagnosis coding.
Medical Secretary/Laboratory Assistant 3/90 – 3/95
Sonoma Valley Hospital District, Clinical Laboratory
347 Andrieux Street
Sonoma, CA 95476
Dale Kautz, Laboratory Manager
707-935-5187
Duties: Front office: Greeting patients and processing physician requests for lab testing. Order/Entry of tests via Saint/Patient Care System (prior to Saint, all lab slips typed manually). Distribution of and filing results, use of outpatient registration system for specimens received from physician offices. Heavy phones. Batch charges for Pathology and Blood Banking. Maintained logs for Reference Lab testing. Back office: Assisted pathology in accessioning surgical specimens for gross examinations assisted as lab assistant for outpatients only, as needed. Preparation of specimens for shipment to Reference labs.
General Office Assistant 1988 - 1990
Nelson Personnel Services
513 Lincoln Avenue
Napa, CA 94558
707-255-7438
Carole Manifold, Placement Associate
Duties: Temporary assignments in various business offices as a receptionist.
Encoder Operator P/T 1989 - 1990
Queen Of the Valley Hospital
1000 Trancas St.
Napa, CA 94558
707-252-4411 ext. 2168
Mark Camacho, Information Services Mgr
Duties: Encoding charges for pharmacy, central services, etc. CHIMES daily printing such as Statement of Charges and Uniform Bills, Exposure to Payroll processing and General Ledger report printing. Weekend duties of changing disk packs for CHIMES system backup and archiving.
Data Entry Operator 1986-1988
Basic Living Products, Inc., DBA Whole Earth Access
1321 67th Street
Emeryville, CA 94608
Martine Olsen, Accounts Payable Mgr.
Duties: IBM system 36, data entry of retail prices and descriptions of merchandise for all departments. Printing store catalogs for inventory.
Acted as temporary system operator for Data Processing. System backup and file maintenance. Assisted A/P with invoice entry and batching, filing. Printing A/P checks.
Research Laboratory Assistant 11/84 – 6/1986
Biotech Research Laboratories, Inc.
1600 E. Gude Dr. Rockville, Maryland 20858
301-251-0800
Sally Sharp, HTLV Supervisor, Daniel Ringer, Family Studies/Lab mgr.
Duties: Data entry and retrieval of serum sample ids for storage and testing. Shipping and receiving of same.
Registered Medical Assistant 1984-1985
D.C. Medical Society Placement Services, Inc.
1707 L. St., NW
Washington, D.C. 20036
202-466-1800
Placement as a Registered Medical Assistant in temporary positions upon completion of MA courses. ENT, Internal medicine, Centers for Sight (Georgetown), assisted with chemotherapy, bone marrow biopsies. Front and Back office procedures.
Certified Nurse Assistant 1983 - 1984
Staff Builders Health Care Services, Inc.
77 Geary Street
San Francisco, CA 95411
Duties: Patient care and Ward Clerk (temporary assignments.)
United States Navy 5/18/1979 – 5/20/1985
Last duty station: Naval Regional Medical Center, Oakland , CA
Hospital Corpsman Third Class Petty Officer
Labor & Delivery/maternity, Nursery, Pediatrics, Primary Care Clinic/Staff Sick Call, and Central Supply.
Duties in Primary Care/Staff Sick Call included immunizations using injection style by hand mostly flu and pneumonia, and with immunization gun. Assisted the civilian RN with routine operation of the clinic from 12pm to 8pm daily. Screening of patients for vital signs and complaint.
Released from Active Duty May 20, 1983. Honorable Discharge May 20, 1985.
References Available Upon Request
Location: North Phoenix
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