July 29, 2010 in Jobs, Resumes by Resume
I am a very hard working woman that has a lot to offer any company, from market, and accounting, to working in high volume restaurants. I have been in many positions and eager to start a new job in a new area! I am from PA and moving to AZ in less than 2 weeks. Please see resume below.
Ange Santiago
12954 W Voltaire El Mirage AZ 85335 (717) 887-1292 a.santiago76@gmail.com
PROFILE
Twelve years restaurant and bar management experience
Four years HR experience
Solid record of fast track performance based promotions
PC and MAC literate with a working knowledge in, MS Office, Windows XP, and the internet, with quark, excel, and photo-shop.
Experience with Aloha, Micros, POSI and more.
PROFESSIONAL EXPERIENCE
MANAGEMENT
Directed a staff of up to 60 in high volume restaurants
Hired, fired, trained staff including management and evaluated staff throughout careers
Assisted with creating an open door policy among staff members
Over saw ordering, inventories, scheduling, and daily operations
Aided in up keep of web site, and utilized all marketing tools within the company
Ensure customer satisfaction, and provided extended service for their needs, as needed
Successfully completed a BYTE training program on business management
Setup and managed entire Micros systems from the ground up.
HUMAN RESOURCE SKILLS
Co managed HR department for multi million dollar restaurant
Recruited management trainees via in house
Updated training manuals, coordinated and over saw training
Maintained and updates staff on safety regulations and changing labor
Implemented policies, training, and advisory committees
PROFESSIONAL EXPERIENCE
Niko's Steak's and Martini's Lebanon PA 2006-Present
Cheeseburger In Paradise York PA / OH 2004-2006
Texas Roadhouse York / Lancaster PA 2000-2004
References upon request
LETTER OF RECOMMENDATION BELOW
Letter of Recommendation for Ange Santiago
To whom it may concern:
I have had the pleasure of working with Ange Santiago since she began at Niko's in the early spring 2006 .
In terms of professional strengths, Ange is incredibly dedicated, motivated, organized, and detail oriented. She is excellent with customers and always puts the customer's needs first, and constantly displayed professionalism in her relentless pursuit of the customer's satisfaction. In addition she has many strengths such as front of the house management, inventory control and many other traits needed in a full service environment.
In terms of personal strengths, Ange is warm, dedicated, and gets along with everyone of her co-workers; she's ethical and extremely considerate. I consider Ange a true friend and wonderful employee, I always knew I could count on Ange to perform and task that would further Niko's without complaint.
Unfortunately, due to current sales combined with other economic factors I am forced to lay-off Ange. This is no doubt on of the hardest things that I've ever had to do. I would strongly recommend Ange for any position with in your company.
Sincerely,
Bill Kolovani
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