September 1, 2010 in Jobs, Resumes by Resume
Dear Sir or Madam
Good day to you, allow me to introduce myself, my name is Brian Escott. I just recently moved to the Phoenix-Scottsdale area from Seattle. My main body of work since college has been in a technical administrative roll. I am very customer service oriented and proficient in MS Office. I specialize in providing support to executives, but I am not afraid to get my hands dirty. I thrive in a fast paced environment. Currently, I am working at Fox Sports Grill in North Scottsdale as a server to pay my bills.
Also I am firm believer that nothing worth having comes without hard work. Please feel free to contact me anytime. Thank you for your time.
Brian Escott
BRIAN ESCOTT
16816 North 29th St. Phoenix, AZ 85032
SUMMARY OF QUALIFICATIONS
Customer service professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently, excellent time management and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.
Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.
Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
Proficient in Microsoft Office System (Microsoft Office certification), Microsoft Visio, QuickBooks, Microsoft Windows operating systems, type 60 wpm with complete accuracy.
PROFESSIONAL EXPERIENCE
Fox Sports Grill – Scottsdale, AZ April 2010 to Current
Server
• Knowledge of menu items
• Communication with guests as it pertains to their experience of an upscale sports restaurant
• Communicate food allergies to the BOH
• Keep accurate cash
• Take on 12 to 15 tables at once while maintaining service level
Mabels on the Ridge – Snoqualmie, WA January 2010 to April 2010
Head Bartender
• Studied wine and beer pairing with our current menu
• Maintained knowledge of ingredients in all food and drink items to avoid food allergies
• Communication with guests as it pertains to their experience of a upscale family restaurant
• Stay up to date on popular drinks and names as well as our liquor stock
• Maintain bar cleanliness as well as back stock
• Created and update specialty drink lists
Computech Systems – Redmond, WA 2008 to January 2010
Warehouse Operations Manager
• Managed multi-million dollar Cisco and Sun inventory
• Reformatted entire warehouse management system
• Set parameters for outgoing Cisco lab kits
• Track and manage all outbound equipment
• Communicate with customers for inbound shipments
• Generate sales
• Assisted the General Manager in implementing new inventory protocol
• Assist sales staff with processing of purchase orders and invoices
CRM Consultants Inc. (Now Revel Consulting) – Bellevue, WA 2006-May 2008
Project Coordinator
• Communicated with Microsoft executives to achieve finished projects on time and on budget
• Assisted Office Manager in new hire IT set up (email, laptop, etcetera...)
• Created virtual offices in San Francisco and London
• Processed consultant payroll as well as office and partner payroll
• Research for future projects
• Assisted the president with tasks from company memos, event planning, researching data for projects within the company structure
• Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls
• Developed comprehensive, 30-page training manual that enabled faster ramp-up for newly hired support staff
• Maintained QuickBooks and accounting spreadsheets
• Balanced project budgets and used internal Microsoft site if project was over budget to request more funds
Global Events Services Inc – Redmond, WA 2003-2006
Administrative Assistant
• Worked as a liaison between customers and executives
• Administrative office work
• Process purchase orders and invoices and input them into QuickBooks
• Assisted the President with travel planning and scheduling of events
• Trained in warehouse shipping and asset management
• Email correspondence with clients and vendors
• On-site trade show support
• Wrote technical manuals to vendor specifications on operations of booths
• Technical imaging on company machines for trade shows
• Build machines to customer specifications
Salish Lodge and Spa – Snoqualmie, WA 2001-2003
Server/Bartender and Assistant Manager
• Upheld 4 star 5 diamond restaurant hotel expectations
• Studied wine and beer pairing with our current menu
• Maintained knowledge of ingredients in all food and drink items to avoid food allergies
• Communication with patrons as it pertains to their experience at the Lodge
• Stay up to date on popular drinks and names as well as our liquor stock
• Maintain bar cleanliness as well as back stock
AWARDS AND ACCOMPLISHMENTS
• 2006 NAIA Baseball National Champion (coach)
• 2002 NAIA Baseball National Champion (player)
• Lewis-Clark State College - full baseball scholarship 2000-2002
• Bellevue Community College - full baseball scholarship 1998-2000
• 2000 Most Valuable Pitcher
• First Team All NWWAC (Pitcher) 2000
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