Az Gig

Hi to all empolyer's i'm Mike Samorano i'm needing a job i do have exp. in food service but willing to learn something new i am a fast learn down below is my resume if interested please contact

Mike Arvizu Samorano
5322 W. Mauna Loa Lane
Glendale, Arizona 85306
602-384-6007



OBJECTIVE
Pursuing a career as a Customer Service Representative that will utilize my public relation and communication skills.

QUALIFICATIONS
Basic computer skills
Leadership abilities
Dependable
Excellent customer service skills
Good phone etiquette
Good communicator
Well organized
Goal oriented
Team player

EMPLOYMENT
October 2001 to July 2009

Arby's
Glendale, Arizona
Crew Member
Worked the drive thru and front line
Maintained appropriate food temperatures, ensuring quality and freshness
Handled multiple orders at once
Organized and prioritized food/drink orders as they were received
Rotated stock and supplies regularly making sure that preparations were ready for the next shift
Ensured the tools, fliers, mixers, humidifiers and ovens were in proper condition and properly sanitized
Maintained safe and clean working environment
Worked well with co-workers
Provided excellent customer service


AAA CAB
Phoenix Metropolitan Area
Provided safe, dependable transportation for individuals going from one destination to another, with an opportunity to exercise my people skills in various situations.


EDUCATION
May 1990Peoria High School Peoria, Arizona
Diploma i

Lillian Juarez
932 N Sailors Way
Gilbert, Az 85234
602-738-8572
Profile
Dependable, result oriented professional with experience in customer service management. Do extremely well in fast paced environments as well as motivating and supervising staff to maximize productivity and hence company's profitability. Committed to excellence. Works well as a part of team as well as independent.

Summary of Qualifications:
Microsoft Word, Microsoft Excel; Customer Service; Fax machine Copy machine Filing; Organized; Data Entry; Multi-tasking; Dedicated; Conscientious; Confidentiality; Detail-Oriented; Self-Starter; Communicator; Problem Solver, Team Player.
Working Experience
Big Two Toyota , Gilbert , Az
Customer Service Manager
Deal directly with customer service and protocols. Making sure customers are happy with the service I provide and car is safely on the road. Ford Certified Service Advisor/Customer Service dispatcher with proven high CSI
El Cajon Ford, El Cajon , Ca
Customer Service Manager
Customer Service
Sales
Managing operations
Property inspections and maintenance
High CSI
Oriental Engineering Works Pvt. Ltd., Plano ,IL
Customer Service Representative
Dealt with customer complaints successfully and rewarded by "Outstanding Service" award.
Served as the chairman of the social activities team.
Assisted in improving the call answer times by 50%.
Education:
Southwestern College of California
Anthropology, Math and Computer Programming

Taylor E. Colson


6046 E. Ivy Mesa, AZ 85205

At A Glance


Confident Salesmanship Technically Savvy Team Player Eager to Learn

Superior Communicator Highly Principled Decisive Ready to Work

Systems Orientation Fluent in Japanese Dependable Driven to Excel

Professional Profile


Customer Service Oriented: Ready to answer questions, and aid the customer in what ever way they feel is necessary to help them have a gratifying experience, and leave them happy they came and determined to return again and again.
Proficient Sales Experience: Powerful salesmanship in leading the customer ? whether over the phone or in person ? to what they are looking for by offering unbiased information on all similar products and allowing them to make an educated decision, thus allowing the customer to feel that I was working with them, not just for another commission
Team Player: Performed well in a wide range of business responsibilities ? training new sales agents, conflict resolution, and following operational systems and workflows. Very level headed and calm under pressure. Always ready to work behind the scenes by maintaining the shelves, filling out paperwork, managing deliveries, answering phones, generating company products and assisting in any other task necessary to maintain high levels of proficiency in the work place.


Occupational Experience


02/2009 ? 08/2009 Casebolt, Germaine & Schenk, PLC File Clerk (attorney?s office)

10/2006 ? 11/2008 Wells Fargo Bank Operations Clerk / CIP Division

5/2006 ? 9/2006 CompUSA Cashier / CSR / Sales

1/2006 ? 2/2006 Brown & Brown Chevrolet Sales Consultant

10/2005 ? 12/2005 PC Club Sales / Cashier

8/2005 ? 10/2005 Gold?s Gym Front Desk Clerk /Cashier

2/2004 ? 7/2005 Wells Fargo Bank Operations Clerk I / ATM Dept.

4/2003 ? 9/2003 Mobile Scan Legal Doc. Scanner / Data Entry

7/2001 ? 2/2002 Bohucki Computers Computer Technician

Service Experience


9/2002 ? 12/2002 Mesa Veterinary Clinic Veterinary Assistant

8/2001 ? 5/2003 Life School Downtown Mesa Network Administrator

Additional Information
Two years of VFR flight training as well as basic Navy training through Sea Cadets. Ten years of personal and business computer experience in addition to knowledge of all Microsoft Office software and the ability to type over 90WPM and ten key by touch. Expert at dealing with those "trouble" customers. Prompt and professional with an unwavering work ethic.

OLIVER JACKSON
oliverjacksonsearch@yahoo.com

Helpdesk Analyst / Tech Support

Offering Advanced Skills, High-Quality Performance in Systems/Network Installation, Configuration, Upgrade and Proficient Customer Service Skills

Quality focused IT professional with over five years. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Effective communicator: able to explain complex processes in easy-to-understand terms for end users.

Summary of Qualifications:
Over five years of experience diagnosing and resolving technical problems in a multi-user environment. Effectively translate technical information and procedures to end-user.
Dedicate to providing quality customer support; consistently meet or exceed client needs by providing service beyond expectation. Outstanding communication and interpersonal skills with ability to listen effectively respond appropriately and maintain mutual comfort level while relating to a diverse group of individuals. Proven project management abilities; able to assume multiple responsibilities and remain productive within time-sensitive and fast-paced environments. Recognized for professionalism, teamwork, and commitment to quality.


ECPI College of Technology
Certified Military Fiber Optics Installer, April 2007

U.S. Army Schools
Multi-Channel Transmission System Operator Maintainer 14 weeks, September 2004

Skills:
Systems & Network Upgrades, Migration, Testing & Troubleshooting, Wireless communications, Application Administration, Network Connectivity Issues, Client Needs Fulfillment, Windows 95,98,XP, Microsoft Office, Norton Anti Virus, McAfee Anti Virus, VPN, Optical Drives, Scanners, Sametime, Lotus Notes, Printers, Video & Sound Cards, Monitors, CD-ROM Drives, Structured Cabling, Outside Plant Installing, Inside Plant Installing

Projects:
Verizon Irving, TX (OCT 2007 – NOV 2007) Company Move
Regional VA Hospital Dallas, TX (SEP 2007) PC Upgrade
Carmax Plano, TX (JUN 2007) PC Refresh
Carmax Garland, TX (JUN 2007) PC Refresh
Carmax Irving, TX (JUN 2007) PC Refresh
Carmax Ft. Worth, TX (JUN 2007) PC Refresh
Tire Plus Waterloo, IA (DEC 2006) Network Card Upgrade

Experience:
Computer Sciences Corporation (NOV 2007 – JUL2010)
Help Desk Analyst
Primary contact for customers, vendors, operations and technical services. Provide customer assistance by attempting to resolve issues over the phone. If unable, will enter calls into center tracking system for next level resolution. Direct experience with PC's, knowledge and experience with DOS, Windows 95, 2000, XP Professional, Microsoft Office,Windows operating systems, Lotus Notes and Sametime. Work independently as well as in a group environment.

MomMedia/ Siemens / Verizon (OCT 2007 – NOV 2007)
PC Technician (Independent Contractor)
Install laptop docking station, PC, monitor, keyboard and mouse.
Power the unit up and login, check for internet connectivity.
Install any local/network printer, scanner or fax.
Change domain names on selected PCs.

CIBER, Inc. (JUN 2007 – SEP 2007)
Help Desk Analyst (Government Contract)
Supports users of information systems by handling user calls, researching complex problems and questions, responding with answers or interventions, providing assistance, tracking calls, analyzing call data for trends and common system problems, and evaluating the quality of information systems through user-support call data.

Prism Point Technologies (JUN 2007 - Present)
Computer Technician Installer (Independent Contractor)
Verify that the old serial number and host name what is already documented on the upgrade checklist for that Project Control #.
De-install old if computer is a white, blue box and Project Control # matches.
Take the Project Control# from the monitor and place it on the side of the CPU.
De-install any CD-Rom or DVD from the old PC and install it into the new PC.
Install new PC, monitor, keyboard and mouse.
Power the unit up and login locally, use the install procedures.
Install any printer, scanner, camera or any device that was attached to the old PC.
Verify the software applications noted on the Check off sheet are installed i.e.... Lotus Notes, Office, Car Power or Calendar Creator.
Keep the PC powered on

Computer Merchant (DEC 2006)
Network Engineer (Independent Contractor)
Do topology and analysis as well as troubleshooting existing problems. Review of operational support network technologies.
Create network system architecture design, network hardware deployment strategies, network operations architecture, network system builds, network automation, network tuning and performance management, do installations, configuration and troubleshooting of routers, hubs and servers.

U.S. Army Fort Bragg, NC (JUN 2006 - JUN 2004)
25Q/ Multi-Channel System Operator Maintainer Technician

Remote Wireless Communications (OCT 2005 - NOV 2005)
Organized the supply of secure wireless remote/local communication to mobile subscribers. Cabled shelters into a Nodal central communications shelter through coaxial cable for local applications and for remote applications it was cabled to Line of sight radio shelter. Ensured the installation, operation and maintenance of the radio shelter met the standards for a 600 - man organization.

Structured Cabling Technician/Outdoor Plant (MAY 2005 - OCT 2005)
Performed work on tactical sights running fiber optical cable, coaxial cable and CAT 5 cable. Ensured that cable was run from communications shelters, to the main communication switch. Installed conduits, ran CAT 5 cable, and terminated the cables. Performed Cisco 3500, 3550 switch installation, also worked on the Outside plant ran fiber optical cables from existing conduit system into buildings. Experienced with fiber optic splicing, cable fault location both CAT 5 and fiber, installation and repair. Ensured that over 300 buildings had commercial and secure and data communications in AL Asad. Experienced with Cisco Call Manger to program VOIP phones in the area. Maintained an inventory of over millions of dollars of equipment with zero losses.

Digital Communication (NOV 2004 - MAY 2005)
Work in a Digital Group Multiplexing/De-multiplexing shelter. Installed, operated, troubleshoot and broke down the communications shelter and the installation of the 30 meter UHF antenna. Operate over four Line of Sight UHF communications shelters two high speed data package. Connected three Communications shelters to a Data Processing Communications Switch with CISCO router capabilities through fiber optical cable that provided high speed internet for local subscribers of Taji. Maintain over 1. 5 million dollars of equipment with zero losses.

Awards:
USMCR / US Army (JUN 2001 - JUN 2006)
Army Achievement Medal, Certificate of Appreciation, National Defense Service Medal, Global War on Terrorism Service Medal, Army Service Ribbon and Good Conduct Medal

I am most productive in fast paced environmnets where I can hit the ground running. In addition, I am a great communicator throughout the process.


Financial & Operational Visionary with notable and progressive experience in diverse and fast-paced business settings. Diplomatic leader with an extensive foundation of domestic and international financial and operational management. Practical, decisive, and critical thinking executive with demonstrated success in operations and resource strategy with a focus on reducing overhead and maximizing performance, revenue and profit.

Product Profitability
Cost-Saving Initiatives
Due Diligence
Operational Capacity
ERP Conversions
External Audits
Strategic Planning
Materials Management
Vendor Management

Let me know how I can help you with your projects so you can focus on running your business.
I am a self starter and can communicate at all levels.

I look forward to hearing from you.

Rates are cost effective and the work is high caliber.

Dennis

Christopher Smith
1707 E. Desert Rose Trail San Tan Valley, Arizona
Nakuma88@gmail.com
(480) 794 – 1791

Job Objective
Seeking a position that will benefit from my sales experience, positive interaction skills, and become a team-player to improve customer satisfaction and enhance the company brand name.
Work History
Mar. 2006 – Aug. 2008 Driver/ Shipping Manager
J.L. Company Blairsville, GA
• Manage all aspects of shipments
• Graded all incoming products
• Over the phone sales calls
July 2004 – Dec 2005 Certified Nursing Assistant
Union County Nursing Home Blairsville, GA
• Provided quality nursing care to residents
• Maintained the highest practical physical and mental well-being
• Assisted in maintaining a safe, neat, and clean environment
Education
Aug. 2002 – Feb. 2005 Union County High School
Blairsville, GA
• General Education Diploma received at Mountain Education Center
Certifications
June 2005 Certified Nursing Assistant License
June 2005 First Aid Training

Skills
Computers
• Microsoft Office 2010
• Type 65 WPM
Sales
• Effective communicator
• Problem solver

If you require an IT Sales presence out here on the West Coast I can help you, 1099 or W-2. Can also assist with Lead Generation if you have the need.

20+ years experience selling Enterprise Software Solutions
CORE STRENGTHS

• Hunter
• Mature, strong, dedicated work ethic, and responsible Team Player
• Cold Calling, prospecting to find qualified leads, new accounts, new partners
• Combination of Inside and Outside Sales experience
• Proficient in Strategic and Consultative Selling Disciplines
• Sold to all business verticals in the Fortune 1000, SMB, and public sectors
• Managed the Sales Cycle from “suspect” through “close” stages
• Worked with Pre-Sales techs to effectively position and demonstrate technology
• Interfaced with C Level Execs and their staff to understand their needs and communicated the Value/ROI proposition of our technology.
• Demonstrated and sold appropriate IT Solutions to the prospect’s business requirements.
• Built relationships with Re-Sellers, VARS, Channel Partners
• Successful in building new business and scaling up new territory account base for Private and Pre-IPO firms
• Excellent presentation skills, excellent listener, and communicator
• Strong on building business and personal relationships with prospects and clients
• Solution Selling, Customer Centric Selling trained
• Hired new sales reps and assisted with their training
• Have used SF.com for many years
• Met, and exceeded Territory Sales quota.
• Assisted in realizing stated Corporate Sales Goals and Objectives.
• Driven by Upside Commission Dollars

As Community Relations Director you'll work with our Executive Director to increase occupancy and revenue by implementing your proactive sales skills and abilities. We are in search of a superior communicator with acute attention to detail...

ARE YOU LOOKING TO GROW YOUR BUSINESS ?

Put Our Ten Years In Business To Work For Your Sales !


We do Telemarketing in CANADA and US.

- Talented communicator(s) with a strong passion for sales !!!

- Experience in all types of sales, as well as, running a highly productive sales floor !!!

- Honesty, Motivation and Positive Thinking = RESULTS !!!

- Do you need solid deals ... If so, you have come to the right place !!!


BACKGROUND:

- HIGH TECH SALES
- INSURANCE SALES
- WEB SERVICES
- GREEN INIATIVES
- EXUCUTIVE RECRUITING
- LEGAL APPLICATIONS/SOLUTIONS
- CORPORATE FURNISHINGS
- REAL ESTATE SERVICES
- GREEN PRODUCTS & SERVICES


**** AND MUCH! MUCH!! MORE!!! ****

How to Initiate zacksimmions@live.com

ESTHER SIMMONS
(256) 232-3637,
esimmons1616@yahoo.com
Willing to relocate

SENIOR QUALITY ASSURANCE ENGINEER / SUPPLIER QUALITY ASSURANCE ENGINEER

Over two decades experience as a Sr. Quality Assurance Engineer and Supplier Quality Assurance Engineer, ensuring compliance for military and commercial aerospace. Demonstrated applied knowledge of Advanced Quality Systems and tools such as Process Mapping, Failure Modes Effect Analysis (FMEA), Root Cause Analysis, Statistical Process Controls (SPC), and Continuous Improvement Methodologies. Highly successful at managing supplier quality through providing effective evaluations and implementing process controls. Excellent communicator and leader with the ability to consistently exhibit an energetic and positive approach to teamwork.

CAREER ACHIEVMENTS


• DOE “L” Security Clearance
• ATF Certification for Technology of Explosives
• Statistical Process Controls (SPC) Certification
• ISO-9001/AS9100 Quality System Certification
• Advanced Six Sigma/Lean Training
• NASA Launch Honoree, STS-45 Mission
• Javelin Program Office,
Outstanding Performance award

PROFESSIONAL EXPERIENCE

Bastion Technologies, Huntsville, Alabama
Sr. Quality Assurance Engineer/Supplier Quality Assurance Engineer, 2008 - Present
 Advanced knowledge of NASA Quality Assurance System requirements as related to energetic material subsystems and hardware.
 Quality Assurance representative for Upper Stage, Integration, and First Stage phases of ARES, ARES 1X and Shuttle programs.
 Maintain successful supplier compliance through program audits, investigations, implementation of corrective actions, and on-going monitoring.
 Monitor continuous improvement initiatives associated with supplier engineering and manufacturing.
 Provide Quality Assurance input for new product design and development, proposals and contract reviews, qualification and lot acceptance test procedures, packaging, handling and transportation procedures, and supplier quality implementation plans.
 Conduct full program lifecycle (Phase I, II, and III) Supplier Quality Assurance reviews for NASA ARES and
Shuttle programs:
Phase I: Baseline Review for Authorization to Manufacture – Review includes all drawings (devices, bombs, fixtures, tools, and packaging), procurement specifications, receiving inspection procedures for piece parts, procedures (including acceptance, qualification, manufacturing and processes) materials, parts list, and development test data.
Phase II: Production Review for Authorization to Assemble – Review of all assembly documentation (manufacturing and assembly procedures, instructions, acceptance test procedures, and qualification test procedures).
Phase III: Lot Acceptance/Certificate Review – Final Quality Review for lot certificate.

United Space Alliance (USA), Cape Canaveral, Florida
Sr. Quality Assurance Engineer/Supplier Quality Assurance Engineer, 2000 - 2008
 Provided full Quality Assurance representation for USA/NASA energetic material subsystems and hardware for the Shuttle program.
 Performed supplier audits and investigations, and monitored supplier quality to ensure contractual and regulatory compliance.
 Reviewed contracts, statements of work, purchase orders, corrective actions, audit findings, configuration control plans, and supplier receiving, manufacturing and test plans to verify quality system and regulatory compliance.
 Conducted full program lifecycle (Phase I, II, and III) Supplier Quality Assurance reviews for NASA ARES and Shuttle programs:
Phase I: Baseline Review for Authorization to Manufacture – Review includes all drawings (devices, bombs, fixtures, tools, and packaging), procurement specifications, receiving inspection procedures for piece parts, procedures (including acceptance, qualification, manufacturing and processes) materials, parts list, and development test data.
Phase II: Production Review for Authorization to Assemble – Review of all assembly documentation (manufacturing and assembly procedures, instructions, acceptance test procedures, and qualification test procedures).
Phase III: Lot Acceptance/Certificate Review – Final Quality Review for lot certificate.

Pacific Scientific Energetic Materials Company, Chandler, Arizona
Sr. Quality Assurance Engineer, 1996 - 2000
 Was responsible for all aspects of Manufacturing Quality Engineering and continuous improvement of manufacturing processes.
 Provided technical leadership to facilitate implementation of advanced quality processes.
 Developed procedures to comply with contractual and regulatory requirements.
 Prepared required documentation and metrics associated with quality trends and related corrective actions.
 Analyzed quality data to improve product quality and process yield efficiency.
 Performed Phase I, II, and III Quality Assurance Reviews for NASA Supplier Quality Engineers:
Phase I: Baseline Review for Authorization to Manufacture – Review includes all drawings (devices, bombs, fixtures, tools, and packaging), procurement specifications, receiving inspection procedures for piece parts, procedures (including acceptance, qualification, manufacturing and processes) materials, parts list, and development test data.
Phase II: Production Review for Authorization to Assemble – Review of all assembly documentation (manufacturing and assembly procedures, instructions, acceptance test procedures, and qualification test procedures).
Phase III: Lot Acceptance/Certificate Review – Final Quality Review for lot certificate.
 Trained associates and supplier personnel in quality improvement and system optimization.
 Acting Quality Manager – July 1999 to December 1999.

Universal Propulsion Company, Phoenix, Arizona
Quality Assurance Engineer, 1990 - 1996
 Maintained direct accountability of quality control management, operations, and administration.
 Coordinated and facilitated in-house and vendor audits.
 Evaluated manufacturing processes to identify and correct systemic weaknesses and potential problems.
 Reviewed quality control contracts for compliance of Statistical Process Control (SPC), measurement analysis, and work instruction compliance.
 Analyzed failures and implemented corrective actions to reduce variations.
 Sourced and selected new products and product vendors.
 Represented Quality Assurance in Material Review Board (MRB) meetings.
 Served as Government-Industry Data Exchange Program (GIDEP) Coordinator.
 Controlled and monitored cost of quality programs.
 Drafted specifications for re-certification of epoxy glass cloth, of which was approved by NASA.


 Served as Launch Honoree on NASA launch, STS-45 mission.
 Performed Phase I, II, and III Quality Assurance Reviews for NASA Supplier Quality Engineers:
Phase I: Baseline Review for Authorization to Manufacture – Review includes all drawings (devices, bombs, fixtures, tools, and packaging), procurement specifications, receiving inspection procedures for piece parts, procedures (including acceptance, qualification, manufacturing and processes) materials, parts list, and development test data.
Phase II: Production Review for Authorization to Assemble – Review of all assembly documentation (manufacturing and assembly procedures, instructions, acceptance test procedures, and qualification test procedures).
Phase III: Lot Acceptance/Certificate Review – Final Quality Review for lot certificate.


EDUCATION / TRAINING

Antelope Valley College, Lancaster, CA
Quality Management Program, Glendale Community College, Glendale, Arizona
ASQ/CQE SPC examination/preparation
ISO-9001/AS9100 Quality System Documentation and Internal Auditing
Six Sigma/Lean Manufacturing
Statistical Process Controls (SPC) Certificate
Operational Excellence
Customer/Supplier Workshops
Executive Management
Concurrent Engineering
ATF Certificate for Technology of Explosives