July 29, 2010 in Jobs, Resumes by Resume
William G. Carter
(480) 217 0751
(602) 435 9416
Tempe Az
Summary of Qualifications
Over eleven years of Customer Service and Retail Management experience.
Flexible times of availability able to work 40 hours or more per week.
Posses natural ability to manage; that is, get measurable results with and through others
Willing to make tough but fair decisions and deal with personnel and customer issues as they arise
Knowledge of Microsoft Windows, Word, and Excel.
Relevant Experience
Assists store manager in training and development of all staff within the store to offer the best customer service in the industry
Motivates staff to achieve daily, weekly and monthly goals
Focuses on personal development is prepared to open and close store and perform all management functions in the absence of the Store Manager
Creates an environment of respectful, direct, honest communications with all levels of the team
Assists training staff on product knowledge, sales presentation and POS operation
Acts as a positive role model for the store team
Assists store manager in training and development of all staff within the store to offer the best customer service in the industry
Motivates staff to achieve daily, weekly and monthly goals
Focuses on personal development is prepared to open and close store and perform all management functions in the absence of the Store Manager
Creates an environment of respectful, direct, honest communications with all levels of the team
Assists training staff on product knowledge, sales presentation and POS operation
Acts as a positive role model for the store team
Ensures the team is focused on building a customer for life with every store visit
Demonstrates in-depth knowledge of products, shares with team members and seeks training and support when needed
Assists Store Manager as necessary with scheduling and payroll processing
Receives merchandise into the system and operates POS to maintain inventory accuracy
Assists with execution of physical inventories
Assists manager with supply and merchandise orders
Ensures daily bank deposits are prepared and performed according to procedure as requested by Store Manager.
Assists as requested by Store Manager with all required weekly, monthly quarterly reports
Performs and ensures all store functions as requested by Store Manager including sales, daily opening and closing
Works effectively with other store managers and company employees.
Performs other duties as assigned by Store Manager or Retail Operations Manager
Work History
07/2008 ? 02/2010 Sales Manager A Job Store Jacksonville, FL
11/2006 ? 07/2008 Sales Representative Gold?s Gym Jacksonville, FL
12/2004 ? 11/2006 Assistant Manager Barbeques Galore Jacksonville, FL
09/2000 - 11/2004 Manager Bombay & Company Jacksonville FL
Education
Associate of Science Degree Arizona State University, Tempe AZ
Ordain Minister DM OSD Universal Ministries, Milford IL
ACCA Certification Personal Training.
Certified Forklift Operator and Reach Operator
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